On-the-way tracking
Customers see the truck coming, like a ride app.
Customer texts
Texting from your business number, built in.
Confirmations, "on the way" texts and replies, all from your company number and all saved on the customer. Nightly reminders go out for tomorrow's booked jobs.
The problem
Your techs text customers from their personal phones. The conversation leaves with them, and customers end up with your helper's cell number.
How it works
01
Text customers from your business number, right inside the app.
02
Confirmations, "on the way" texts and replies are saved on the customer.
03
Reminder texts go out automatically the night before booked jobs.
What it does for your business
A business number, not a personal one
Customers save your company, not your tech's cell.
Every conversation in one place
Anyone on the team can see what was said and pick up the thread.
Less time on the phone
A quick text answers "are we still on for tomorrow?" without a call.
Trades that lean on it most
Questions
Do customers have to opt in?
Yes. Texts follow carrier rules, and customers can reply STOP at any time.
Can my crew text customers?
Texts go from the business number, so the conversation stays with the company.
Works hand in hand with
Quotes and invoices
Quote it, get it approved, bill it from the driveway.
Take card payments
No card machine? No merchant account? Take cards anyway.
See it built, one feature at a time.
ampdIQ is in development. Follow along and tell us what your current setup gets wrong.